Effective Date: Aug 15,2024
Welcome to Island Dreams! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.islanddreams.travel (the “Site”), and when you interact with our services.
- Information We Collect
Personal Information: When you book a trip, request information, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, and payment information.
Non-Personal Information: We may collect non-identifiable information such as your IP address, browser type, device information, and browsing history on our Site.
Cookies: Our Site may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences and improve our services.
- How We Use Your Information
We use your information for the following purposes:
To process and manage your bookings and travel arrangements.
To respond to your inquiries and provide customer support.
To send you newsletters, promotional materials, and other communications (you can opt out at any time).
To improve our Site and services based on your feedback and browsing behavior.
To comply with legal obligations and protect our rights.
- SMS Privacy
By providing your phone number, you consent to receive SMS messages from Island Dreams regarding your bookings, inquiries, promotions, and other relevant information.
Message Frequency: The number of SMS messages you receive will vary based on your interactions with us.
Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. After opting out, you will no longer receive SMS messages from Island Dreams, except for service-related messages required to manage your bookings.
Data Security: We treat your phone number with the same level of confidentiality as other personal information. We do not sell, trade, or share your phone number with third parties, except for service providers who assist us in sending SMS messages.
- Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our Site and providing services, including:
Travel suppliers and partners (e.g., airlines, hotels, tour operators) to fulfill your bookings.
Payment processors to handle transactions securely.
Service providers who assist with email marketing, customer service, website analytics, and SMS messaging.
- Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet, electronic storage, or SMS messaging is 100% secure.
- Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request the deletion of your personal information, subject to certain legal requirements.
Opt out of receiving promotional communications, including SMS messages, at any time.
- Third-Party Links
Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page, and the “Effective Date” will be revised accordingly.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Island Dreams
Email: tracy@islanddreams.travel
Phone: (724) 573-0499
Address: 212 Littell Rd., Aliquippa PA 15001